Currently Summerhead Ceramics offers Standard and Express domestic shipping with Australia Post.

*While we do our best to ensure orders are shipped on time, delivery delays may occasionally occur due to factors outside of our control, such as postal service disruptions. We appreciate your understanding and patience

Each Summerhead Ceramics piece is handmade, so slight variations in size, shape, glaze, and texture are part of its unique character. Natural glaze irregularities may occur, especially where underglaze interacts with the clear top glaze.

Due to the handmade nature of our work, all sales are final.

If your item arrives damaged, please contact us within 3 days of delivery. Include clear photos of the damaged piece and the shipping box so we can assist you promptly.

Each Summerhead Ceramics piece is handmade with care and intention. While all of our ceramics are dishwasher and microwave safe, we recommend gently handwashing them to preserve their longevity and durability over time.

With proper care, your handmade ceramics will remain a beautiful and functional part of your everyday life for years to come.